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Ojamas Holds the Phones

December 17, 2008

An update from their Obama Community Blog:

All orders placed before 12/15 are either already in the mail or being shipped this weekend with an estimated delivery before Christmas (12/23-24).  There will be some that will arrive later, but it is impossible to tell which ones as the US Postal Service is making excellent progress with in all geographies so far.  We are dedicating all of our resources to printing labels and postage and packaging orders for shipment from now until all orders placed through 12/15 have been mailed.

If you’d like to know the status of your order specifically, please send an email to service@ojamas.us and include the invoice number as well as your last name.  We ask that you do not call us for status updates on the shipment of existing orders at this time.  Phone requests for status are not being answered because it takes our staff away from packing and shipping which are are tasks that require human concentration and focus.  Answering phones to search for status can introduce distractions that cause errors which we are stringently trying to avoid at this critical time to ensure that everyone receives error-free delivery. We’ll be back to answering the phones as usual after we’ve shipped everything ordered through 12/15 (estimated Monday, 12/22).

Orders placed after 12/15 are being delivered as soon as possible. Most will be shipped before 12/23.  We thank all of you for your enthusiastic embrace of Ojamas and for your patience as we deliver them to you as quickly as possible.

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